UMUKUNZI helps Burundians and Rwandans, at home and abroad, make new friends and meet people. This policy explains what we collect, why, who can see it, and the choices you have. We wrote it in plain words. We do not sell your data and we do not show ads.
UMUKUNZI is run by its owner ("we"). You can reach us at support@uwimana.app for any question about your data.
We collect only what the app needs to work and to keep people safe.
Other people on UMUKUNZI see your approved photos, name, age, the country you live in, the country you are from, languages, interests, "about me", a distance range, whether you are online (if you allow it), and a Verified badge if you have one. They never see your date of birth, your email address, your exact location or your city.
We use trusted companies to run parts of the app. They process data for us, only to provide their service:
Photos are checked by automated tools and, when unclear, by a moderator before other people can see them. Photos you send in chats are checked before they are delivered.
The Verified badge is optional. You must agree before the face check starts. The selfies are used only to compare faces and to estimate that you are an adult. We delete the selfies as soon as the check finishes, unless a person must look at them first, and then we delete them after that. We keep only the result and the measured scores. We do not keep face data.
Messages are stored so you and the other person can read them. Our moderator tools do not include a screen for reading private chats. In rare cases, if it is necessary to stop serious harm or to follow the law, we may access them. If you report someone, we look at the report you send.
We keep your data while your account exists. When you use Settings > Delete my account, we delete your profile, photos, messages you sent, blocks and reports you made, and your sign-in account. Copies in backups may remain for a short time before they are overwritten.
You can change or remove most of your information at any time in the app. You can turn off online status and read receipts, block people, report people and delete your account.
You can also ask us at support@uwimana.app for a copy of your data, to correct it, or to delete it. Depending on where you live (for example the European Union, the United Kingdom, Canada, Rwanda or Burundi), you may have further rights by law. We will answer in a reasonable time.
UMUKUNZI is not for anyone under 20. If we learn that someone under 20 has an account, we will remove it. If you think a person is under 20, please report them in the app.
Our service providers may store and process data in countries other than yours. We choose providers that protect data with reasonable security.
We protect your data with access rules, encrypted connections and private storage. If you turn on the app lock, your phone checks your Face ID, fingerprint or passcode. UMUKUNZI never receives or stores your biometric data. Your appearance and lock choices are saved only on your device. No system is perfectly safe, so please keep your sign-in email secure and be careful about what you share with other people.
If we change this policy in an important way, we will tell you in the app before it applies.
Questions or requests: support@uwimana.app